Customization Process

Customization Process

At Marblebee.com, we specialize in creating custom-made products tailored to your specific needs. Here’s how the customization process works:

1. Design Confirmation:
We start by confirming the design, dimensions, and material based on your preferences.

2. Quotation:
Once the details are finalized, we provide a quote based on the specifications you’ve approved.

3. Order Confirmation:
If you agree to the price and lead time, we will issue an invoice for your approval and arrange the deposit payment.

4. Detailed Drawings:
After the deposit is received, we create detailed AutoCAD drawings for your review, showing exact dimensions and style.

5. Fabrication:
Upon your approval of the drawings, we begin fabrication to bring your vision to life.

Deposit Policy

As our products are custom-made for your project, the following deposit policy applies:

• Non-Refundable Deposit:
The deposit is non-refundable once fabrication begins, as each product is uniquely created for your specific requirements.

• Cancellation Policy:

• If you cancel the order before fabrication begins, a drawing fee will be charged to cover the AutoCAD drawings and design work completed.

• Cancellations are not permitted once fabrication has started, and the deposit will be retained.

We are committed to delivering high-quality, personalized products and appreciate your understanding of these policies. If you have any questions or need assistance, please feel free to contact our team.