Warranty

Manufacturer’s Warranty

At Marblebee.com, we take pride in the craftsmanship and quality of our products. We offer a 1-year manufacturer’s warranty that covers defects in materials and workmanship under normal use. This warranty applies to our full range of marble products.

What is Covered:

• Defects in Materials and Workmanship: Any issues arising from the production process or material flaws that affect the structural integrity or functionality of the product.

Warranty Period

• The warranty period is 1 year from the date of delivery.

What is Not Covered

• Weather Damage: Damage caused by exposure to extreme weather conditions, such as frost, rain, snow, or prolonged sun exposure.

• Acts of Nature: Damage from natural events like earthquakes, floods, or other unavoidable incidents.

• Mishandling or Misuse: Damage caused by improper installation, handling, or usage that does not align with the product’s intended purpose.

• Improper Storage: Damage resulting from inadequate storage conditions, such as exposure to moisture or heat fluctuations.

How to File a Claim

• If you believe your product has a covered defect, please contact our customer service team at support@marblebee.com within the warranty period.

• Include your order number, a detailed description of the issue, and supporting photos or videos.

• We will assess the claim and, if applicable, arrange for repair or replacement of the product.

Limitations

• This warranty is valid only for the original purchaser and is non-transferable.

• This warranty does not cover incidental or consequential damages, including but not limited to personal injury or property damage.

We are committed to providing high-quality products and excellent customer service. Thank you for choosing Marblebee.com, and please feel free to contact us if you have any questions or concerns regarding your warranty.