Reviews

"Excellent service, Communication and attention to detail  It is  a pleasure to work with such fine professionals. Even the packaging was done expertly And perfectly." -Jason H.

 

 

 

Based on 14 reviews
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Great quality

The quality of the fountain was great, so was the company. They understand us and send us exactly what we needed.

A beautiful bathtub

Marblebee customizes my bathtub according to my design, and it turns out perfect ! Love it so much! great job!

Excellent service

Excellent service, Communication and attention to detail It is a pleasure to work with such fine professionals. Even the packaging was done expertly And perfectly.

Thank you for writing us a review. It's been a pleasure to working with you. We appreciate the business.

Highly recommended

The limestone statue that we ordered met all our expectations. The shipping process to our home was smooth with the help of Jack. Jack was very prompt and helpful in replying to the emails both before and after we placed the order. Highly recommended.

Thank you Mr. Pintavorn, it's our pleasure to work with you. Very nice and gentle customer. Have a good day!

Unusual experience of having a stone tub

I was a little nervous paying for my tub up front. We recivied email updates and was delighted when we in crated the tub looks fabulous and have had hundreds of comments and everyone says they have never seen anything like it.

Thank you Bill, we appreciate you leave us a review here, hope can work with you again:)
Best regards,
Jack Gao

Thanks Jack!

I was so happy when I uncrated the bathtub! At first I was quite skeptical about ordering a bathtub online and only from pictures of the block of stone it was to be carved from. After sending me pictures of several different stones, I chose one and proceeded to send Jack a picture of a stone tub I found here in the States. Still not knowing how the tub would turn out, I was so relieved when my contractor uncovered the tub and it was more beautiful than I expected. Thanks Jack! Only one note to consider-in addition to the drain hole, consider drilling an overflow hole in your tub. I'm very happy irregardless.

Travertine fireplace mantel and Elephant

I wish I could post the pictures of my beautiful 8 by 10 foot travertine mantel. It is absolutely amazing. Jack was so easy to work with and he brought my vision of an elephant and palm tree scene to life.

Thank you Jill, it's been a pleasure working with you :)

Wonderful craftsmanship deep soaking tub

I was after a small (length-wise) but deep soaking tub to fit in my small bathroom. I did a lot of research in Australia to find what I was looking for. I wanted a stone soaking tub. I them decided to contact Jack Gao Marblebee Ltd to see what he could do for me. He was extremely prompt in getting back to me with an estimate price and design ideas. For some time we communicated back and forth regarding measurements as I and he wanted to be certain of price and dimensions before work began. After settling on a design and price I gave Jack the go ahead to produce my marble soaking tub. As other customers, I was shown pictures along the way and up-dated on progress. When the tub arrived in Australia, I was thrilled with the care that had been taken and the beautiful finish of the stone. It is a wonderful piece of natural material and craftsmanship. I couldn’t be happier with the end product. I rated my experience as a 4 which had nothing to do with the product itself but rather, the delivery process. There were some minor costs involved in shipping which I was not aware of and also the tub weighed significantly more than I was informed which added to the cost of locating the tub in my bath room. So in summary, the tub itself is a beautiful piece of artwork at a very very reasonable price, just be sure of shipping costs and weight when you order.

Great quality

The quality of the fountain was great, so was the company. They understand us and send us exactly what we needed.

Excellent communication with Jack

Fantastic bathtub!!! Excellent communication throughout. I was sent pictures of the tub as it was being created. What a great experience. I highly recommend working with this company!! Thank you for the beautiful tub.

Thank you Paul:)
Exellent customer,easy to communication!
hope can work with you again in future!

Amazing product

We order a solid sandstone papillon bathtub from New Home Stone and they delivered an amazing product. We really love our new bathtub.

Thank you Stephanie! Thank you for sharing the project photos with us :)

Reliable

We have worked with Marblebee Ltd for several projects. They are extremely good to work with, reliable, and communicative. This is our first time working directly with a supplier overseas. They make it very easy!

Attention to detail was fantastic!

Excellent quality and excellent product/price. Would recommend them to anyone. We wanted them to hand carve a custom fireplace and they did exactly what we wanted. the attention to detail was fantastic.

Thank you Pranav! We appreciate you placing your trust with us!

Work of Art! Great Great bathtub

The bathtub, marble slab and basins are beautiful, true works of art. We enjoyed liaising with Jack Goa and requested a lot of information back and forth via e-mail and he was very patient and provided great service!

Hi Drika,
Thank you for writing us a review with the awesome photos.
We're happy to work with you :)
Best regards,
Jack